The "ArcSource Way" is our proactive approach to assessing the changing conditions of the modern office environment in order to reach our core goals of efficiency, stability and scalability. We inquire, observe, and reflect on the way you work and the tools you use. At the end of an assessment, we create a set of recommendations, an action plan, and the team that will deliver the improvements.
Every new client relationship begins with an ArcSource
Network Assessment. The minimal fee associated with this service
is an investment that reaps benefits for years to come as we improve the performance and
efficiency of your essential systems. Using automated tools, our
technicians collect hardware and software profiles from each workstation
in your office. We also determine your
network structure and document it thoroughly. Next, our staff identify
bottlenecks, security risks and problems. Then we meet with managers
and key staff at your office to listen to what you have to say.
After hearing about your key concerns and frustrations, we investigate
your server, your backup and user management system. Lastly, we present
our results and recommendations in a meeting with you so that we
can discuss to your priorities for improvements, upgrades, and future
Every year, the ArcSource Relationship Manager responsible for your account will give you a set of recommendations ranging from workstation software to server upgrades as well as printing and plotting technologies you may need to know about.
In our comprehensive Backup System Assessment, we evaluate your current backup processes and recommend automated systems that work for you. Since your set of data constantly changes in both quantity and type, we design backup solutions that cover all the bases, meet your current needs, and anticipate future changes.
The ArcSource Security Assessment addresses all the layers of your network security, which includes: workstations, servers, remote workers, mobile devices, email services, and Internet connectivity. We look for holes and weak links in some of the most unexpected places, to eliminate your blind spots. After our evaluation, we provide recommendations for improvements and simplifications appropriate to your firm's size, type, and budget.